Please be Advised: At Serenity Place Skin care & Wellness, I strive to provide a spa-like atmosphere to offer skin care therapy and relaxing facial treatments. All services are by appointment only. All calls are returned within 24 hours. Please leave detailed information   Escondido: 760-310-4000 Cancellation & Late Appointment Policy:   Min 24 hr notice required for cancellation. Your scheduled appointment time is reserved for you. A fee may be charged for missed or late appointments. Credit Card Reservations may be required to reserve appointments. In order to maintain a quiet, private spa-like atmosphere: Please turn off cell phones and keep conversation to a minimum. My lobby is not set up to accommodate visitors, groups, or children not receiving services. Please contact me with any questions. Returns/Refunds: No refunds are available for: Services: Services can be subjective and treatment results vary and cannot be guaranteed. Please maintain open communication with me when receiving treatments in order to have realistic goals. Gift Certificates: Gift certificates never expire, and will be honored for the face value of treatment. Gift certificates are not available for product purchase, only esthetic services. Special Coupons/Promotions: Typically have an expiration date. If redeemed after deadline, Promotion/coupon/voucher will be honored for dollar value of purchase price towards a treatment, no product RE: Outside marketing Promotions/Coupons These promotions come with an expiration date and will not be honored after deadline. Please refer to terms and conditions on coupons. No monies were received by Serenity Place and cannot be refunded by Serenity Place.